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Privacy Policy

Privacy Policy

Effective Date: 01, January 2025

At Twinhire, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Applicant Tracking System (ATS) services (the "Services"). By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with this Policy, please do not use our Services.

1. Information We Collect
  • 1.1 Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, and other contact details when you create an account, use our Services, or communicate with us.
  • 1.2 Usage Data: We may collect information about your interactions with the Services, including the IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
  • 1.3 Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to track the activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
2. How We Use Your Information
  • 2.1 Service Delivery: We use your information to provide, operate, and maintain our Services.
  • 2.2 Communication: We may use your personal information to communicate with you, including sending you updates, notifications, and support messages.
  • 2.3 Analytics: We may use the information to analyze and improve our Services, understand usage trends, and develop new features.
  • 2.4 Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
3. Information Sharing and Disclosure
  • 3.1 Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, customer support, and email delivery.
  • 3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • 3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information for as long as necessary to provide you with the Services and as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights
  • 6.1 Access and Update: You have the right to access and update your personal information. You may do so by logging into your account or contacting us directly.
  • 6.2 Opt-Out: You have the right to opt-out of receiving marketing communications from us. You may do so by following the unsubscribe instructions included in those communications or by contacting us.
7. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@twinhire.com.